Ecom Marketing | Automated Label Printing

How a Custom Autoprint App Eliminated Shipping Label Errors at Scale

At 20,000 packages per month shipping from three warehouses, even small inefficiencies in the label printing process compound into serious problems. When employees are manually generating and printing shipping labels, mistakes happen. And at this volume, each mistake costs time and money.

The Challenge

Shipping label accuracy is critical when you are processing 20,000 orders a month. At Ecom Marketing, employees were frequently issuing incorrect shipping labels. Each error required investigation, correction, and potential reshipping, costing both time and money. The manual process of generating and printing waybills was the root cause, leaving too much room for human error at scale.

"Many mistakes were made by employees who issued incorrect shipping labels," says Sergey Grigorev from the IT department at Ecom Marketing.

"ezeep paid for itself almost from the very first moment."

Sergey Grigorev

IT Department - Ecom Marketing

The Solution

Ecom Marketing's IT team built a custom autoprint application that connects to ezeep's API. When a shipment is ready, the autoprint app generates the correct waybill and sends it directly to the appropriate printer in the relevant warehouse through ezeep's cloud infrastructure. The human step of manually selecting and printing a shipping label has been removed from the workflow entirely.

"We created an autoprint app and use ezeep's API to print waybills through printers placed in our warehouses," says Grigorev.

While searching for a solution, ezeep stood out with its flexible pricing plans, a user-friendly and intuitive interface, and its easy-to-understand API.

The Outcome

The automated workflow saves time and prevents human errors in label printing. The manual label selection step that caused shipping mistakes has been eliminated entirely. According to Grigorev, the solution paid for itself almost from the very first moment of use.

Why It Matters

This case study demonstrates ezeep's API being used as infrastructure rather than a user-facing product. The end users at Ecom Marketing may not even know ezeep exists; they interact with the autoprint app, and ezeep handles the printing layer underneath. For any company shipping at volume from multiple locations and dealing with label accuracy issues, the pattern of custom app plus ezeep API is directly replicable.