CRT Construction | Driverless Printing Case Study

Freeing IT from Manual Printer Setup, One PC at a Time

Every new machine, every office move, every printer change required a desk visit from IT. For the team at CRT Construction, manual printer installation on every PC in the company was consuming a disproportionate amount of time, and it was clear that the approach was not sustainable.

The Challenge

The IT department at CRT Construction was manually installing printers on each PC in the company. Every new machine, every office move, every printer change required hands-on configuration by IT staff. This placed a significant burden on the team and led to inefficient workflows. The company needed a solution that would eliminate this manual overhead while ensuring reliable print infrastructure across the organization.

"With ezeep, we save time and significantly increase the efficiency of our printing processes."

Jonathan Audet

Deputy It Director - CRT Construction

The Solution

Jonathan Audet, Deputy IT Director at CRT Construction, evaluated multiple options and selected ezeep for its combination of time savings, cost efficiency, and print reliability. With ezeep's cloud-based approach, printers no longer need to be individually installed on each PC. Printer access is managed centrally through the cloud, and users gain access to their assigned printers without IT having to touch each workstation.

The Outcome

"With ezeep, we save time and significantly increase the efficiency of our printing processes," says Jonathan Audet.

The IT team recovered the time previously spent on manual printer installations, and the company reports improved print reliability through cloud-based infrastructure.

Why It Matters

In construction, IT teams are often small relative to the number of employees and job sites they support. Manual printer setup is the kind of repetitive, low-value task that consumes disproportionate IT time. When every new hire, every office change, and every printer replacement requires a desk visit, the cumulative cost adds up fast. Cloud-based print management removes that entire category of work.