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Financial Services

Burgher Haggard: How a Financial Services Firm Prints Checks Remotely in a Hybrid Work Environment

Burgher Haggard prints checks on behalf of financial clients and needs to control exactly which printer at which location receives each one. When the team went fully hybrid and Google Cloud Print was retired, ezeep kept the workflow running without interruption.

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When Google Cloud Print Went Away, Hybrid Work Could Not Stop

When your firm pays bills on behalf of clients and prints checks that need to reach specific physical locations, the ability to control where those checks are printed is not optional. It is a core part of the workflow. During Covid, the entire team went remote, and they chose to stay that way. The printing had to follow.

The Challenge

During the Covid lockdown, Burgher Haggard adopted a hybrid work environment and chose to keep it after restrictions were lifted. But one critical workflow could not easily go remote: printing checks for clients.

"We pay bills for our clients and needed the ability to control the locations where those checks are printed," says Jay Roberts, IT Manager at Burgher Haggard.

The firm had originally used Google Cloud Print for remote printing, but Google retired the service. The team needed a replacement that would allow remote staff to continue processing transactions and routing printed checks to the correct physical location, without disrupting the hybrid work model they had committed to.

"ezeep allows us to continue to utilize remote staff to process transactions and get the documents in the hands of those who physically process the workflow."
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Jay Roberts

IT Manager - Burgher Haggard

The Solution

Burgher Haggard originally adopted ezeep's legacy product and later migrated to ezeep. The platform enables remote staff to process financial transactions and print checks to specific printers at designated locations. Roberts highlights the easy setup, reliable remote printing from any device, and the platform's stability as the key reasons the solution works.

The Outcome

"ezeep allows us to continue to utilize remote staff to process transactions and get the documents in the hands of those who physically process the workflow," says Roberts. "Overall, I am very happy with the functionality of ezeep. It's more stable."

The firm successfully maintained its hybrid work strategy without service interruptions after Google Cloud Print was retired.

Why It Matters

Check printing in financial services is a controlled, compliance-sensitive process where the wrong printer or the wrong location can create real problems. For professional services firms managing client funds, the ability to print checks remotely while maintaining control over which physical printer receives the output is a specific, high-value requirement. This case study is directly relevant to any financial or legal firm that moved to hybrid during Covid and never went back.

About Burgher Haggard

Burgher Haggard is a boutique professional services firm in Fort Worth, Texas, providing financial administration, consolidated reporting, and consulting. Their clients include individuals, family offices, non-profits, hedge funds, and private equity funds. The firm adopted a permanent hybrid work model during Covid.

Visit their website →

Project Highlights

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Hybrid Work Continuity
After Google Cloud Print was retired, ezeep ensured remote staff could continue printing checks without disrupting the firm's hybrid work model.
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Location-Controlled Check Printing
Remote staff can specify exactly which physical printer receives each check, maintaining the control required for financial document handling.
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More Stable Than the Previous Solution
The IT Manager reports that ezeep is more stable than both Google Cloud Print and the firm's earlier setup, delivering consistent performance.
"ezeep paid for itself in less than a month."
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Use ezeep to bring your business to the next level of printing - all without having to think twice if it'll work or not.

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