GlessHub | Coworking Printing with Nexudus

Self-Service Printing and Automated Billing for an Austrian Innovation Hub

When 100 members from 20 different companies share a single workspace, two things need to happen with printing: new members need to start printing on their own, without waiting for admin help, and every page needs to show up on the right invoice at the end of the month. Those were the non-negotiable requirements at GlessHub.

The Challenge

Christian Bickel, owner of Gless Immobilien GmbH, identified two priorities. First, new members needed to set up their own printing access without admin involvement. Second, print billing had to integrate directly with Nexudus so usage costs could be tracked and invoiced automatically.

"Printing is more complicated than you think," says Bickel. "Every printer model has its own peculiarities and issues."

For a coworking space managing 100 members with varying devices and printing needs, that complexity needed to be abstracted away entirely.

"ezeep makes onboarding and printing easier. It provides a simple way to manage printed page billing in combination with Nexudus. And it works."

Christian Bickel

Owner - Gless Immobilien GmbH

The Solution

ezeep provides the print infrastructure at GlessHub, integrated with Nexudus for automated billing. New members set up their own print access through self-service onboarding. Browser-based printing through Print Now means no app installations or drivers are required on any endpoint. Members can flexibly select printers and manage print jobs independently through ezeep's user self-service features. Costs are allocated to individual members and appear directly on their Nexudus invoices without manual reconciliation.

The Outcome

"ezeep makes onboarding and printing easier," says Bickel. "It provides a simple way to manage printed page billing in combination with Nexudus. And it works."

Within one to three months, ezeep had already paid for itself. Members benefit from a frictionless printing experience that requires no IT support, and the operator benefits from automated billing without ongoing administrative work.

Why It Matters

GlessHub represents the operational reality of most mid-sized coworking spaces: a diverse mix of companies, no dedicated IT staff, and a need for services that work without constant management. The combination of self-service member onboarding, browser-based printing, and automated billing through Nexudus removes three separate administrative tasks that would otherwise require ongoing attention.