Mark II Enterprises | Warehouse Printing Case Study

No More VPNs, No More Missed Orders

When a customer needs a classic car part, the sales order needs to reach the right warehouse printer at the right location without delay. Any failure in that handoff means a missed order, a frustrated customer, and lost time. The problem was that VPNs stood between the sales team and the printers.

The Challenge

Mark II's printing infrastructure depended on multiple VPN connections to bridge locations outside the warehouse's local network. VPN configurations are notoriously unreliable for printing: printers would drop off the network, detection would fail, and the IT team would spend time troubleshooting connectivity instead of supporting the business. Every failure meant a delay in getting sales orders to the warehouse floor.

"In the past we had to configure multiple complicated VPNs for our LAN," says Brent Rosen, Operations Manager at Mark II Enterprises. "With ezeep, this is no longer necessary. ezeep allows us to print to multiple printers across different locations."

"ezeep is easy to set up and basically forget it where it just works. The investment paid off immediately."

Brent Rosen

Operations Manager - Mark II Enterprises

The Solution

ezeep replaced the VPN-dependent setup with a cloud-based approach. Sales orders originating from any location now route through ezeep to the correct warehouse printer, regardless of where the user sits on the network. The VPN configurations that caused repeated detection failures are no longer part of the equation.

Rosen did not evaluate other products. ezeep was recommended by a trusted colleague, and the experience confirmed the recommendation.

Setup was straightforward. Rosen describes ezeep as a solution you configure once and then forget about, because it simply works.

The Outcome

"ezeep is easy to set up and basically forget it where it just works," says Rosen. "This takes the stress out of dealing with the frequent VPN issues that prevented the printer from being detected in the system. The investment in ezeep paid off immediately."

Sales orders now print reliably across multiple locations without complex network configurations, and IT no longer troubleshoots VPN-related printer detection failures.

Why It Matters

For any business that needs to print documents to a location outside their local network, VPNs remain the traditional approach, and they remain notoriously unreliable for printing. Mark II Enterprises shows what happens when you remove VPNs from the printing equation entirely: orders reach the warehouse, fulfillment moves, and IT stops troubleshooting printer connectivity.