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Financial Services

Midland Trust IRA: Investment Firm Solves Printing in a Zero Trust Network Environment

Midland Trust IRA handles sensitive financial data in a Zero Trust network environment. Traditional printing solutions couldn't operate within their strict security policies. ezeep was one of the few platforms that worked reliably without requiring exceptions or workarounds.

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Printing That Works Inside Zero Trust

When your entire network is built around the principle of never trusting any connection by default, adding printing to the mix becomes a real challenge. Most print solutions assume open ports, local servers, or VPN tunnels, all of which conflict with a Zero Trust architecture. Midland Trust needed printing that could operate within those constraints, not around them.

The Challenge

Midland Trust IRA is a custodial services provider focused on self-directed IRA accounts and private fund custody services, handling sensitive customer data as a core part of daily business. The company operates within a strict zero trust network environment to protect that data.

The Zero Trust setup created major problems for printing and scanning. Traditional print solutions couldn't operate reliably within the security policies. The IT team tested multiple solutions, and most either broke entirely or required workarounds that undermined the security model they were trying to maintain.

"Thanks to ezeep, the headaches of printer management have significantly decreased."
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Marco Gonzalez

IT Generalist - Midland Trust IRA

The Solution

ezeep was one of the only printing platforms that worked within Midland Trust's Zero Trust environment. Because ezeep routes print jobs through the cloud using outbound-only connections and doesn't require inbound firewall ports, local print servers, or VPN tunnels, it fit naturally into the existing security architecture without requiring exceptions or workarounds.

Users were able to print seamlessly and with minimal issues compared to the other solutions the team had evaluated.

The Outcome

"Thanks to ezeep the headaches of printer management have significantly decreased," says Marco Gonzalez, IT Generalist at Midland Trust IRA.

With ezeep in place, printing operates within the zero trust environment rather than working around it, and the IT team spends significantly less time troubleshooting print-related issues.

Why It Matters

For any organization running a Zero Trust network, printing is often the service that breaks first because most print infrastructure depends on exactly the kind of open connectivity that Zero Trust eliminates. Midland Trust's experience shows that cloud printing with outbound-only connections can operate within those policies natively, without punching holes in the security model.

About Midland Trust IRA

Midland Trust IRA (now part of Equity Trust Company) is a custodial services provider focused on self-directed IRA accounts and private fund custody services, serving clients across the United States. Midland Trust was acquired by Equity Trust Company in August 2023. This case study reflects the experience during Midland Trust's use of ezeep.

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Project Highlights

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Zero Trust Compatible
ezeep worked within a strict Zero Trust network environment where other printing solutions failed or required security workarounds.
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Fewer Printer Management Headaches
The IT team saw a significant decrease in printer management overhead after switching to ezeep.
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No Security Exceptions Required
ezeep's outbound-only cloud connections meant no inbound firewall ports, no VPN tunnels, and no changes to the existing Zero Trust policies.
"ezeep paid for itself in less than a month."
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United Tires

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