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Hub & Connector Status: See What's Online, What's Offline, and Where

The Connectors page in the ezeep admin portal shows the real-time status of every ezeep Hub and Connector for Print Server in your organization. Know instantly which locations are operational and which need attention, all from a single dashboard without logging into individual devices.

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Why It Exists

You Can't Fix What You Can't See

When you have Hubs and Connectors across multiple offices, coworking spaces, or branch locations, knowing whether a device is online or offline shouldn't require a support ticket or a phone call to someone on-site. The Connectors page gives you a centralized view of every connector's status. Spot problems before users start reporting them.

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What You Can See

Connector Health at a Glance

Everything you need to monitor your print infrastructure, in one place.

Online / Offline Status

Each Hub and Connector for Print Server shows its current connection status directly in the Connectors table. Online means the device is communicating with the ezeep cloud and ready to process print jobs. Offline means the connection has been lost and the device needs attention.
Online / Offline Status

Connected Printers

Select any connector to see which printers are connected through it, their assigned drivers, and their assignment status. This tells you not just whether the connector is working, but what's behind it.
Connected Printers

Hub Remote Management

For ezeep Hubs, remote management lets you access the Hub's web console directly from the admin portal. View configuration, check network settings, update firmware, and troubleshoot from anywhere with an internet connection. Available on Pro, Business, and Enterprise plans. 
Hub Remote Management

Firmware Version

See which firmware version each Hub is running, so you can identify devices that need updating and plan maintenance accordingly.
Firmware Version

Frequently Asked Questions

Curious about how it all works? Here's everything you wanted to know about ezeep's cloud printing solution!

What is the difference between an ezeep Hub and a Connector for Print Server?

The ezeep Hub is a small hardware appliance that connects directly to the local network and bridges printers to the ezeep cloud without needing a Windows PC or print server. The Connector for Print Server is a software agent installed on a Windows machine that publishes that machine's printers to the cloud. Both appear in the Connectors page with the same status information, and you can use either or both in the same organization.

Can I manage an ezeep Hub remotely from the admin portal?

Yes. Hub remote management lets you access the Hub's web console directly from the ezeep admin portal over a standard internet connection. You can view configuration, check network settings, update firmware, and troubleshoot without a VPN or on-site visit. If the Hub has lost its cloud connection, remote management won't be available until the connection is restored. Remote management requires Pro, Business, or Enterprise.

Does ezeep notify me when a Hub or Connector goes offline?

Proactive offline alerts are on the roadmap but not yet available. Today, connector status is visible on the Connectors page in the admin portal. Check it regularly or when users at a specific location report print issues.

Can I see which printers are connected through each Hub or Connector?

Yes. Select any connector in the Connectors page to see every printer connected through it, including assigned drivers and assignment status. This tells you not just whether the connector is working, but exactly what print infrastructure sits behind it.

Which ezeep plans include connector status monitoring?

The Connectors page with online/offline status, connected printers, and firmware version tracking is available on all plans, including Free. Hub remote management (accessing the Hub console from the admin portal) requires Pro, Business, or Enterprise.

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Monitor Every Location from One Console

See which Hubs and Connectors are online, which printers are behind them, and manage everything remotely from a single console.

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