Coworking Basel | Non-Profit Coworking Printing Case Study

Replacing Manual Printer Setup with a Self-Service Workflow in a Non-Profit Coworking Space

When a coworking space operates as a non-profit with only two part-time employees, every hour spent on IT administration is an hour not spent on the mission. Printer setup, driver troubleshooting, and usage tracking were consuming exactly that kind of time.

The Challenge

Before ezeep, setting up printing for coworkers at Coworking Basel was a labor-intensive process. Finding and downloading the correct printer drivers for the various operating systems coworkers brought through the door was a recurring challenge. For a non-profit organization without dedicated IT staff, the time required to support printing added demands on an already stretched team.

"As a non-profit organization with only two part-time employees, managing a coworking facility as well as offering coaching programs for startups is challenging," the team explains. "The time and labor intensive process of setting up printing on the devices of coworkers added additional demands on their time."

For us, ezeep is the perfect solution.

Martin Steinbach

Volunteer - Coworking Basel

The Solution

Coworking Basel implemented ezeep's cloud printing platform. The results were immediate: the initial configuration took just a few minutes. The account portal enabled staff to invite coworkers to print, and during the invite process, a print quota was automatically applied to each user.

ezeep handles quota management and tracks usage, including any charges if a coworker exceeds their free page allowance. New users install the ezeep application on their devices, and all printers they are authorized to use are automatically configured. No driver downloads, no manual setup, no troubleshooting.

"The formerly time consuming and complicated process of setting up printers and installing printer drivers simply disappeared," says Martin Steinbach, Volunteer at Coworking Basel.

The Outcome

The entire printing workflow, from member onboarding to quota tracking, now runs through ezeep with minimal staff involvement. The manual driver installation process that previously consumed volunteer time has been fully eliminated. Coworkers across all operating systems connect and print through the same automated workflow.

Why It Matters

Coworking Basel represents a scenario common among smaller and non-profit coworking spaces: a lean team that cannot afford to spend time on printer administration. ezeep replaced a manual, driver-dependent setup process with an automated invite-and-print workflow that includes built-in quota management. For any coworking operator running a small team and looking to eliminate IT overhead around printing, this is a concrete example of that workflow in practice.